Collections Specialist

Emerson
Philippines
Workplace: HybridFull timeFunction: Finance & AccountingExperience: 1-2 yearsEducation: bachelorsSkills: ["Results-driven","Proactive","Problem-solving","Communication","Collaboration"]

Manage a portfolio of accounts and drive end-to-end collections for strategic, trading partner, intercompany, and end-customer balances. Review active accounts, send monthly statements, and collect payments through phone and email with reminders for due dates and aging follow-ups. Identify and log customer disputes, perform initial investigations, and communicate findings with the appropriate owners to resolve and escalate issues, supporting Emerson’s financial and operational goals.

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Emerson
Emerson
2 days ago

Collections Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Manage a portfolio of accounts and drive end-to-end collections for strategic, trading partner, intercompany, and end-customer balances. Review active accounts, send monthly statements, and collect payments through phone and email with reminders for due dates and aging follow-ups. Identify and log customer disputes, perform initial investigations, and communicate findings with the appropriate owners to resolve and escalate issues, supporting Emerson’s financial and operational goals.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Entry level

Key Responsibilities

  • •Manage an assigned portfolio across account types including strategic accounts, trading partners, intercompany, and end customers.
  • •Review open/active accounts and perform collection activities.
  • •Prepare and communicate monthly Statements of Accounts to assigned customers.
  • •Collect payments according to due dates, including pre-due reminders and follow-ups on aging balances.
  • •Identify, validate, and log customer disputes; investigate and communicate findings for resolution and escalation.

Pay and Benefits

Perks:Health InsuranceEmployee AssistanceParental Leave

Key Requirements

  • •Bachelor’s degree in finance, Business, or an equivalent field.
  • •1–2 years of experience in Accounts Receivable, Collections, Customer Service, or Finance Operations.
  • •Proficiency in managing assigned portfolios and reviewing open/active accounts for collection actions.
  • •Ability to communicate effectively with internal and external customers via phone and email.
  • •Experience handling customer disputes by validating, logging, and helping initiate resolution and escalation.
Experience:1-2 yearsAccounts receivableCollectionsCustomer serviceFinance operations
Education:Bachelor's
Skills:Results-drivenProactiveProblem-solvingCommunicationCollaboration

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn