EquipmentShare

1 week ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 44 minutes agoStatus: Live

Job Summary

Lead the service and maintenance operations for heavy equipment at a rental facility, using EquipmentShare’s tech to create and monitor work orders, track service intervals, order parts, and diagnose issues. Supervise maintenance mechanics and service personnel, schedule repairs for rental equipment, and manage customer communications to ensure high satisfaction. Drive training, development, and a safe work environment in Waterloo, IA.

Location: Waterloo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Coordinate and supervise quality performance of equipment mechanics and service personnel.
•Create, assign, and monitor work orders, track machine service intervals, and diagnose issues using real-time data.
•Schedule repairs for customer and company-owned rental equipment.
•Maintain and nurture customer relationships to ensure 100% satisfaction and ongoing service updates.
•Train and develop employees while maintaining a safe work environment.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveGym MembershipWellness StipendCompany TruckTool ReimbursementsBoot ReimbursementsPaid VolunteerLearning Budget

Key Requirements

•Industry knowledge in the rental or related construction field, ideally with three years of maintenance and service experience.
•Strong interpersonal and problem-solving skills.
•Ability to adapt to a fast-paced, growing company and stay up to date on EquipmentShare products and services.
•Experience or background in the construction industry is preferred, and you thrive in a team-oriented environment.
•Superior customer service, teamwork, and verbal/written communication skills.

Experience:3+ yearsConstructionRentalField serviceMaintenance

Education:High School

Skills:Interpersonal skillsProblem-solvingAdaptabilityTeamworkCustomer service

Licenses:Valid driver's license

Tech Stack:T3 platform

Company Brief

EquipmentShare

Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.

Industry: Construction Tech

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Columbia, United States

Founded: 2015

Website LinkedIn

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EquipmentShare

1 week ago

Service Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 44 minutes agoStatus: Live

Job Summary

Location: Waterloo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Coordinate and supervise quality performance of equipment mechanics and service personnel.
•Create, assign, and monitor work orders, track machine service intervals, and diagnose issues using real-time data.
•Schedule repairs for customer and company-owned rental equipment.
•Maintain and nurture customer relationships to ensure 100% satisfaction and ongoing service updates.
•Train and develop employees while maintaining a safe work environment.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveGym MembershipWellness StipendCompany TruckTool ReimbursementsBoot ReimbursementsPaid VolunteerLearning Budget

Key Requirements

•Industry knowledge in the rental or related construction field, ideally with three years of maintenance and service experience.
•Strong interpersonal and problem-solving skills.
•Ability to adapt to a fast-paced, growing company and stay up to date on EquipmentShare products and services.
•Experience or background in the construction industry is preferred, and you thrive in a team-oriented environment.
•Superior customer service, teamwork, and verbal/written communication skills.

Experience:3+ yearsConstructionRentalField serviceMaintenance

Education:High School

Skills:Interpersonal skillsProblem-solvingAdaptabilityTeamworkCustomer service

Licenses:Valid driver's license

Tech Stack:T3 platform

Company Brief

EquipmentShare

Industry: Construction Tech

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Columbia, United States

Founded: 2015

Website LinkedIn