Flex Relationship Manager

Discover Financial
United States
Workplace: OnsiteFull timeUSD 66,700 - 76,100 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Relationship building","Strategic thinking","Communication","Customer service","Collaboration"]

Build and maintain strategic relationships with auto dealerships and support Capital One Auto Finance. Serve as the first line of contact for underwriting and funding issues, guide deal structure and funding activities, and help achieve monthly goals by monitoring and adjusting plans. Collaborate with outside sales managers and internal peers to align operational objectives and deliver high-level customer service to dealerships and internal Auto Finance stakeholders.

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Discover Financial
Discover Financial
1 month ago

Flex Relationship Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Build and maintain strategic relationships with auto dealerships and support Capital One Auto Finance. Serve as the first line of contact for underwriting and funding issues, guide deal structure and funding activities, and help achieve monthly goals by monitoring and adjusting plans. Collaborate with outside sales managers and internal peers to align operational objectives and deliver high-level customer service to dealerships and internal Auto Finance stakeholders.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate strong relationships with auto dealerships to support Capital One Auto Finance.
  • •Optimize communication by creating strategic deals and goals with dealerships over the phone.
  • •Review underwriting structure for COAF and guide deals in house for funding.
  • •Act as first line of contact for underwriting and funding issues.
  • •Monitor and adjust the plan as the month progresses to achieve desired goals in partnership with peers and outside sales managers.

Pay and Benefits

Salary: USD 66,700 - 76,100 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of experience in Financial Services or 1 year of Business-to-Business Sales experience.
  • •Preferred: Bachelor’s Degree in Business.
  • •2+ years experience in Auto Finance.
  • •2+ years experience in Customer Relations (or 5+ years experience in Customer Service).
Experience:1+ yearsFinancial servicesAuto financeB2B salesCustomer relationsCustomer service
Education:Bachelor's in Business
Skills:Relationship buildingStrategic thinkingCommunicationCustomer serviceCollaboration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn