Rental Coordinator

EquipmentShare
Columbus
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the rental experience for customers at EquipmentShare’s Columbus, MS facility using the proprietary T3 technology. You’ll respond to inbound leads, guide customers through the rental process, and nurture relationships to ensure 100% satisfaction. Expand the customer base by building relationships with contractors and educating customers on cost savings and operational efficiency. Resolve customer inquiries and help drive customer experience improvements.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Coordinate the rental experience for customers at EquipmentShare’s Columbus, MS facility using the proprietary T3 technology. You’ll respond to inbound leads, guide customers through the rental process, and nurture relationships to ensure 100% satisfaction. Expand the customer base by building relationships with contractors and educating customers on cost savings and operational efficiency. Resolve customer inquiries and help drive customer experience improvements.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating customers on value and savings.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and communicate new or additional support options.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipPaid Volunteer

Key Requirements

  • •High School diploma or equivalent.
  • •Ability to listen and care about solving customers’ problems.
  • •Energized by building, nurturing, and maintaining customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adaptable to a fast pace and willing to stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn