Retail Personal Banker Associate II - Mt. Vernon, IL
Serve as a Retail Personal Banker II with a 4–8 week onboarding and education program featuring rotations in Operations and Sales & Service, ending with a certification. Build customer profiles using a consultative sales process and Financial Needs Assessment, recommend retail consumer and small business solutions, and use CAMP/marketing tools to schedule periodic financial reviews. Cross-sell deposits, loans, and fee-based services, meet production and customer experience goals, and coordinate referrals with mortgage and business partners while following risk and confidentiality policies.

