HR Assistant - 6 month contract

Turner & Townsend
London
Workplace: HybridContractFunction: Administration & Executive AssistanceSkills: ["Ownership","Organizational skills","Prioritisation","Time management","Communication"]

Support employees and managers during the Workday Hypercare period by answering first-line queries and helping users complete tasks in Workday. Investigate and resolve Workday issues, escalating complex cases to the right teams, while managing a high volume of requests and monitoring service levels. Maintain accurate records and collaborate with HR, Payroll, and technical teams to embed Workday across the organisation.

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Turner & Townsend
Turner & Townsend
23 hours ago

HR Assistant - 6 month contract

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Support employees and managers during the Workday Hypercare period by answering first-line queries and helping users complete tasks in Workday. Investigate and resolve Workday issues, escalating complex cases to the right teams, while managing a high volume of requests and monitoring service levels. Maintain accurate records and collaborate with HR, Payroll, and technical teams to embed Workday across the organisation.
Location: London
Workplace: Hybrid
Employment Type: Contract · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Provide first-line support to employees and managers during the Workday Hypercare period, resolving queries professionally and efficiently.
  • •Support users with Workday tasks to drive confidence, adoption, and effective system use.
  • •Investigate and resolve Workday queries, escalating more complex issues to the appropriate teams.
  • •Manage a high volume of support requests in a fast-paced environment while maintaining strong customer service standards.
  • •Monitor and track queries to ensure timely resolution, service level adherence, and maintain accurate records for reporting and continuous improvement.

Key Requirements

  • •Previous experience as an HR Administrator or HR Assistant with excellent accuracy and attention to detail.
  • •Ability to take ownership of assigned work and tasks.
  • •Strong organisational, prioritisation, and time management skills to manage a varied high-volume workload and meet deadlines.
  • •Confident in the use of IT systems and HR systems.
  • •Confident in Microsoft PowerPoint, Excel, Word, and SharePoint, with strong communications skills.
Experience:Workday
Skills:OwnershipOrganizational skillsPrioritisationTime managementCommunication
Languages:English
Tech Stack:WorkdayMicrosoft PowerPointExcelWordSharePointHR systemsIT systems

Company Brief

Turner & Townsend
Global professional services firm providing program, project and cost management, advisory and consulting services across property, infrastructure and natural resources sectors to public and private clients worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Leeds, United Kingdom
Founded: 1946
WebsiteLinkedIn