Patient Admin Executive

NMC Healthcare
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Communication","Analytical thinking","Problem-solving","Confidentiality"]

Greet patients and route them to the right departments, manage appointments (including confirmations, rescheduling, and no-shows), and register new patients while keeping records up to date. Handle patient calls and email queries, support insurance-related information and reimbursement claim forms, and manage billing activities including invoices, co-pays/deductibles, and charge accuracy. Ensure compliance with hospital policies, privacy, infection control, and participate in quality and training activities.

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FursaFursa
NMC Healthcare
NMC Healthcare
2 days ago

Patient Admin Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 minutes agoStatus: Live

Job Summary

Greet patients and route them to the right departments, manage appointments (including confirmations, rescheduling, and no-shows), and register new patients while keeping records up to date. Handle patient calls and email queries, support insurance-related information and reimbursement claim forms, and manage billing activities including invoices, co-pays/deductibles, and charge accuracy. Ensure compliance with hospital policies, privacy, infection control, and participate in quality and training activities.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients, direct them to appropriate departments, and provide routine hospital information.
  • •Handle telephone inquiries and follow up by providing information to the respective doctor/nurse.
  • •Manage appointments, including confirmations, rescheduling, and no-shows.
  • •Register new patients and maintain accurate, up-to-date patient records; support insurance information, payment collection, and reimbursement claim forms.
  • •Perform reception/billing duties including generating patient invoices and statements, processing co-pays/deductibles, handling cash/cheques/credit card deposits, and ensuring compliance with hospital policies, privacy, and patient safety standards.

Key Requirements

  • •College diploma in any discipline or related fields.
  • •Strong interpersonal, verbal, and written communication skills.
  • •Strong analytical and problem-solving skills.
  • •Excellent command of oral and written English; Arabic desirable.
  • •Ability to think critically and maintain a high level of confidentiality, with proficiency in MS Office.
Education:Certification / Diploma in Any discipline or related fields
Skills:Interpersonal skillsCommunicationAnalytical thinkingProblem-solvingConfidentiality
Languages:EnglishArabic
Tech Stack:MS Office

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn