The North Face: Supervisor - Norfolk Premium Outlets

The North Face
United States
Workplace: OnsitePart timeUSD 17.5 - 24 hourlyFunction: Communications, PR & CommunityExperience: 1+ yearsEducation: high_schoolSkills: ["Coaching","Team leadership","Communication","Customer focus","Problem-solving"]

Lead a fast-paced retail team by coaching and developing associates, delivering personalized customer engagement, and modeling customer-first selling behaviors. Support store leadership to hit sales and productivity goals, supervise daily opening/closing and floor coverage, and maintain operational excellence across merchandising, stockroom processes, and inventory accuracy. Help drive local community engagement and uphold brand standards, safety procedures, and loss prevention practices.

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The North Face
The North Face
1 month ago

The North Face: Supervisor - Norfolk Premium Outlets

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 days agoStatus: Live

Job Summary

Lead a fast-paced retail team by coaching and developing associates, delivering personalized customer engagement, and modeling customer-first selling behaviors. Support store leadership to hit sales and productivity goals, supervise daily opening/closing and floor coverage, and maintain operational excellence across merchandising, stockroom processes, and inventory accuracy. Help drive local community engagement and uphold brand standards, safety procedures, and loss prevention practices.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Deliver personalized customer engagement and model selling behaviors that foster a consumer-centric mindset.
  • •Support store team performance by monitoring KPIs, achieving sales goals, and meeting individual objectives.
  • •Coach and develop associates to deliver high customer engagement and meet productivity goals.
  • •Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
  • •Ensure operational excellence across stockroom processes, inventory integrity, visual merchandising, and loss prevention.

Pay and Benefits

Salary: USD 17.5 - 24 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •Ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Strong verbal and written communication skills with the ability to influence across all levels.
  • •Comfort with word processing, spreadsheets, and retail software tools, plus physical ability to perform required tasks.
Experience:1+ yearsRetail
Education:High School
Skills:CoachingTeam leadershipCommunicationCustomer focusProblem-solving

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn