Implementation lead

Watershed
New York
Workplace: OnsiteFull timeUSD 112,500 - 143,800 annuallyFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Communication","Risk management","Systems thinking","Stakeholder management","Problem-solving"]

Lead end-to-end deployments of Watershed for the largest, most complex strategic accounts. Own kickoff-to-wrap-up execution, run discovery, map milestones, manage risks, and coordinate internal and customer workstreams. Serve as the primary point of contact, build high-trust relationships, design solutions that leverage existing product/services, and conduct customer enablements. Create scalable playbooks and processes for repeatable, measurable implementations, while acting as the voice of the customer for product and engineering.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Watershed
Watershed
2 days ago

Implementation lead

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead end-to-end deployments of Watershed for the largest, most complex strategic accounts. Own kickoff-to-wrap-up execution, run discovery, map milestones, manage risks, and coordinate internal and customer workstreams. Serve as the primary point of contact, build high-trust relationships, design solutions that leverage existing product/services, and conduct customer enablements. Create scalable playbooks and processes for repeatable, measurable implementations, while acting as the voice of the customer for product and engineering.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Own and deliver implementations from kickoff to wrap-up, including discovery, milestone mapping, risk management, and execution.
  • •Serve as the customer’s primary point of contact during implementations and build high-trust relationships across stakeholders.
  • •Design out-of-the-box solutions that meet customer needs using existing product and services.
  • •Develop a deep understanding of Watershed’s product and services to guide customers and make trade-offs.
  • •Build scalable playbooks, tooling, and processes to make implementations faster, more consistent, and measurable.

Pay and Benefits

Salary: USD 112,500 - 143,800 annually

Key Requirements

  • •Have 3-6+ years in management consulting, solutions, or software implementation, preferably at a B2B SaaS company, including leading customers through complex programs or projects.
  • •Thrive in a high-volume environment and learn new concepts quickly.
  • •Bring structure, clarity, and momentum to ambiguous problems as a systems thinker.
  • •Communicate clearly with technical and non-technical audiences and drive alignment.
  • •Identify risks and develop mitigation plans to keep projects on track.
Experience:3+ yearsB2B SaaSManagement consultingSoftware implementationEnterprise implementationsCustomer programsSolutions
Skills:CommunicationRisk managementSystems thinkingStakeholder managementProblem-solving
Tech Stack:AI

Company Brief

Watershed
Provides enterprise software to measure, report, and reduce greenhouse gas emissions. Watershed helps companies model emissions, set reduction targets, track progress, and purchase high-quality carbon removals and offsets.
Industry: Climate Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2018
Website