Client Relationship Consultant 2 (Banker) - Cosmopolitan

U.S. Bancorp
Chicago
Workplace: OnsiteFull timeUSD 23.19 - 28.35 hourlyFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Relationship building","Customer service","Interpersonal skills","Communication","Recommendation skills"]

Build trusted relationships with consumer and business customers by proactively reaching out, understanding financial needs, and delivering a digital-first client experience. Engage customers through in-person, appointment, and virtual channels; provide guidance on deposit and loan products; open accounts; complete service requests; and submit credit applications. Partner with branch teams to ensure accurate, operationally excellent service while educating customers on emerging and self-service digital banking tools.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
4 days ago

Client Relationship Consultant 2 (Banker) - Cosmopolitan

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build trusted relationships with consumer and business customers by proactively reaching out, understanding financial needs, and delivering a digital-first client experience. Engage customers through in-person, appointment, and virtual channels; provide guidance on deposit and loan products; open accounts; complete service requests; and submit credit applications. Partner with branch teams to ensure accurate, operationally excellent service while educating customers on emerging and self-service digital banking tools.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships via proactive outreach and follow-up, asking questions to learn financial needs and banking channel preferences
  • •Engage and communicate with clients to identify solutions for new and existing customers
  • •Maintain working knowledge of consumer and business banking products and services, including digital products
  • •Provide consistent client experience, including greeting clients and processing basic transactions
  • •Open new consumer/business accounts, complete service requests, and submit credit applications

Pay and Benefits

Salary: USD 23.19 - 28.35 hourly
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeaveDisability

Key Requirements

  • •High school diploma or equivalent
  • •Typically 3 to 4 years of job-related retail banking experience (or a combination of experience and commensurate training)
  • •Ability to build and foster relationships with clients through proactive outreach and follow up
  • •Ability to effectively engage and communicate with clients
  • •Experience using and demonstrating digital products and self-service technologies
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Relationship buildingCustomer serviceInterpersonal skillsCommunicationRecommendation skills
Licenses:NMLS registration
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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