Sales and Service Leader - Full Time

Sephora
Philadelphia
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client-first mindset","Communication","Interpersonal skills"]

Lead the day-to-day success of a Sephora store by coaching your team to deliver exceptional client service and drive sales goals. Use product knowledge and personalized recommendations to strengthen client engagement, support loyalty programs, and execute daily operational standards like inventory and visual merchandising. Help onboard and continuously develop team members through feedback, training, and inclusive leadership while ensuring reliability during peak retail hours.

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FursaFursa
Sephora
Sephora
13 hours ago

Sales and Service Leader - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead the day-to-day success of a Sephora store by coaching your team to deliver exceptional client service and drive sales goals. Use product knowledge and personalized recommendations to strengthen client engagement, support loyalty programs, and execute daily operational standards like inventory and visual merchandising. Help onboard and continuously develop team members through feedback, training, and inclusive leadership while ensuring reliability during peak retail hours.
Location: Philadelphia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire your team to deliver exceptional client service and achieve sales goals
  • •Drive store performance through client engagement and expert product knowledge
  • •Provide ongoing feedback and coaching to support team growth and development
  • •Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives
  • •Assist with inventory, visual merchandising, and maintaining store standards while promoting inclusivity and teamwork

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Ability to physically lift and carry up to 50 pounds
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingClient-first mindsetCommunicationInterpersonal skills

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn