Asistente de Torre de Control - Mercado Envíos

Oversee control-tower operations for Mercado Envíos by coordinating pickup routes, long-haul legs, and last-mile deliveries; maintain direct communication with transport coordinators and carriers; manage customer claims and transit incidents to ensure a seamless delivery experience; monitor KPIs and propose operational improvements to optimize transport performance; work in a dynamic, cross-functional team to strengthen logistics in Latin America.