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3 days ago

Jr. Onboarding specialist (APAC/EMEA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Drive onboarding completion for members and EOR clients across APAC/EMEA by automating follow-ups, verifying documents, and coordinating with CSM/IM, partners, legal, and payroll teams. Manage partner and member case workflows end to end until contracts are fully executed, ensuring deposits, payroll readiness, and activations happen on or before start dates. Maintain daily onboarding tracker updates, participate in region standups, and meet strict response-time SLAs on email, Slack, and Sales 101 queries.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Run automated member chasers and ZD follow-ups to drive onboarding completion for online and offline contract countries.
•Guide members through onboarding via calls and support working sessions when required.
•Verify member documents, perform CREDAS verification, and manage offboarding ticket verification in Ops.
•Coordinate with CSM/IM, partners, member experience, payroll, and legal teams to resolve blockers, deposits, and termination timelines.
•Maintain daily updates in the Onboarding Tracker and escalate critical red alerts to IM/CSM and the Ops Manager.

Key Requirements

•Handle end-to-end onboarding partner/member coordination, including collecting documents and ensuring case progress until contracts are fully executed.
•Verify member documents and complete CREDAS verification for new clients’ EOR members.
•Coordinate with CSM/IM and partners to resolve deposit not cleared cases and escalations when SLAs are not met.
•Confirm partner payroll readiness and activate members in the Ops Platform on or before the start date.
•Respond within defined SLAs for client emails / ZD queries, Slack questions, and Sales 101 inquiries during working hours.

Skills:CoordinationEscalation managementTime managementStakeholder communication

Tech Stack:SlackOps PlatformOnboarding Tracker

Company Brief

Multiplier

Provides a Global Human Platform (EOR, global payroll, contractor management and HRIS) that enables companies to hire, onboard, manage and pay teams in 150+ countries while ensuring local compliance and payroll processing.

Industry: HR Tech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 5M to 10M

Growth: Growth Stage Startup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Glassdoor: 4.3

Website LinkedIn Glassdoor

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Multiplier

3 days ago

Jr. Onboarding specialist (APAC/EMEA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Run automated member chasers and ZD follow-ups to drive onboarding completion for online and offline contract countries.
•Guide members through onboarding via calls and support working sessions when required.
•Verify member documents, perform CREDAS verification, and manage offboarding ticket verification in Ops.
•Coordinate with CSM/IM, partners, member experience, payroll, and legal teams to resolve blockers, deposits, and termination timelines.
•Maintain daily updates in the Onboarding Tracker and escalate critical red alerts to IM/CSM and the Ops Manager.

Key Requirements

•Handle end-to-end onboarding partner/member coordination, including collecting documents and ensuring case progress until contracts are fully executed.
•Verify member documents and complete CREDAS verification for new clients’ EOR members.
•Coordinate with CSM/IM and partners to resolve deposit not cleared cases and escalations when SLAs are not met.
•Confirm partner payroll readiness and activate members in the Ops Platform on or before the start date.
•Respond within defined SLAs for client emails / ZD queries, Slack questions, and Sales 101 inquiries during working hours.

Skills:CoordinationEscalation managementTime managementStakeholder communication

Tech Stack:SlackOps PlatformOnboarding Tracker

Company Brief

Multiplier

Industry: HR Tech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 5M to 10M

Growth: Growth Stage Startup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: New York, United States

Founded: 2020

Glassdoor: 4.3

Website LinkedIn Glassdoor