NBI Sales Engineer

Trane Technologies
Malaysia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Independent work","Collaboration","Customer focus"]

Serve as the primary customer point of contact and manage a portfolio of accounts to drive growth, loyalty, and action plans. Identify customer needs, coordinate with Technical Support to offer solutions, and communicate service value-added offerings to existing and new customers. Resolve customer complaints with internal stakeholders, lead service reviews for critical issues, and determine pricing/selling strategies while presenting proposals and managing contract terms.

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Trane Technologies
Trane Technologies
1 month ago

NBI Sales Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the primary customer point of contact and manage a portfolio of accounts to drive growth, loyalty, and action plans. Identify customer needs, coordinate with Technical Support to offer solutions, and communicate service value-added offerings to existing and new customers. Resolve customer complaints with internal stakeholders, lead service reviews for critical issues, and determine pricing/selling strategies while presenting proposals and managing contract terms.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as customers’ representative and primary point of contact for customer matters.
  • •Manage a portfolio of accounts and use account management processes to develop action plans for growth.
  • •Identify options to meet customer needs and coordinate with the Technical Support Team to make them available.
  • •Identify opportunities with existing and new customers and update customers on service value-added offerings (e.g., TCS, AFD retrofit).
  • •Resolve customer complaints and organize regular service reviews for hot jobs and critical issues.

Key Requirements

  • •Bachelor’s degree in engineering.
  • •At least 2 years of direct sales experience; knowledge of HVAC systems and related areas (e.g., chiller plant, airside, energy services, building services).
  • •Ability to read, analyze, and interpret engineering documents.
  • •Strong problem-solving skills using data from diverse sources.
  • •Excellent verbal and written communication skills.
Experience:2+ yearsHVACEnergy servicesBuilding servicesChiller systems
Education:Bachelor's in engineering
Skills:CommunicationProblem-solvingIndependent workCollaborationCustomer focus
Tech Stack:Microsoft Office

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn