Associate Manager Full-time - Charlotte Douglas Airport

Samsonite
Charlotte
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Lead by example","Time management","Collaboration","Communication"]

Lead day-to-day retail performance by meeting individual and store KPI targets, driving sales, and delivering an exceptional luxury client experience. Coach and develop associates through roleplay, feedback, and training support, while maintaining compliance with company policies. Ensure store visual merchandising standards are followed and manage timecards and training requirements to support payroll accuracy and consistent service.

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Samsonite
Samsonite
1 month ago

Associate Manager Full-time - Charlotte Douglas Airport

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead day-to-day retail performance by meeting individual and store KPI targets, driving sales, and delivering an exceptional luxury client experience. Coach and develop associates through roleplay, feedback, and training support, while maintaining compliance with company policies. Ensure store visual merchandising standards are followed and manage timecards and training requirements to support payroll accuracy and consistent service.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and client data capture.
  • •Provide leadership by planning and prioritizing, championing change, and ensuring assigned tasks are completed on time.
  • •Support people development through training content roleplay, coaching, quarterly goal setting, and 360-degree coaching culture.
  • •Use strong written and verbal communication to promote business goals, deescalate situations, and collaborate effectively with the team.
  • •Maintain compliance by managing timecards for payroll accuracy, completing Tumi University training, and adhering to company policies and procedures.

Pay and Benefits

Perks:Paid LeavePet InsuranceEmployee DiscountHealth InsuranceDentalVision401kRemote Work

Key Requirements

  • •Passion for the TUMI brand, lifestyle, clients, and product assortment.
  • •Strong sales and client experience, preferably in the luxury market.
  • •Demonstrated success meeting sales goals and KPI metrics.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Integrity, strong time management, and ability to lead by example.
Skills:Lead by exampleTime managementCollaborationCommunication
Languages:US

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn