Account Manager Regions Spain

Delivery Hero
Madrid
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Customer obsession","Communication","Project management","Data-driven decision making"]

Own relationships with top restaurant partners across multiple cities in your region, driving long-term growth through promos, marketing activations, and performance improvements. Track portfolio KPIs and OKRs, negotiate commission and selling assets, and revive churned/inactive partners. Partner with teams to optimize visibility and ensure excellent partner operations and customer service through proactive communication, meetings, and business reviews.

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Delivery Hero
Delivery Hero
1 day ago

Account Manager Regions Spain

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: first listed 1 week ago

Job Summary

Own relationships with top restaurant partners across multiple cities in your region, driving long-term growth through promos, marketing activations, and performance improvements. Track portfolio KPIs and OKRs, negotiate commission and selling assets, and revive churned/inactive partners. Partner with teams to optimize visibility and ensure excellent partner operations and customer service through proactive communication, meetings, and business reviews.
Location: Madrid
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Establish and maintain close relationships with top partners through consistent, proactive communication, partner meetings, and business reviews.
  • •Evaluate portfolio performance, build reports of KPIs, and take actions to reach goals and company OKRs.
  • •Draw and execute growth plans to increase partner performance through promos negotiations, marketing activations, and menu performance (AOV, conversion rate, cross selling, upselling).
  • •Optimize Glovo visibility with marketing actions such as marketing kits and merchandising.
  • •Improve revenue via commission renegotiation and selling assets, and build action plans for churned and inactive partners.

Pay and Benefits

Perks:Health InsuranceEquityGym MembershipRemote WorkParental Leave

Key Requirements

  • •At least 1 year of experience in high-performance, fast-paced environments (startup, investment banking, top consulting, or top tech).
  • •Native Spanish and English skills.
  • •Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus.
  • •Computer literate with good knowledge of Google Docs and MS Office and Excel.
  • •Strong commercial skills and customer obsession, plus good communication and interpersonal skills.
Education:
Skills:Relationship buildingCustomer obsessionCommunicationProject managementData-driven decision making
Languages:SpanishEnglish
Tech Stack:Google DocsMicrosoft OfficeExcel

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor