Senior Manager, Client Management

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Relationship management","Negotiation","Consultative selling","Communication","Strategic thinking"]

Manage a portfolio of strategic National Client Group merchant relationships, driving profitable growth by increasing American Express spend and share. Use consultative selling, negotiation, and strategic thinking to develop client strategies, optimize P&L economics, and deliver integrated value across multiple stakeholders. Lead complex initiatives in a fast-paced, matrixed environment while building senior-level partnerships and identifying growth opportunities for both clients and American Express.

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FursaFursa
American Express
American Express
1 day ago

Senior Manager, Client Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Manage a portfolio of strategic National Client Group merchant relationships, driving profitable growth by increasing American Express spend and share. Use consultative selling, negotiation, and strategic thinking to develop client strategies, optimize P&L economics, and deliver integrated value across multiple stakeholders. Lead complex initiatives in a fast-paced, matrixed environment while building senior-level partnerships and identifying growth opportunities for both clients and American Express.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Manage a portfolio of strategic merchant relationships, driving profitable growth and increasing American Express spend and share.
  • •Negotiate profitable deal structures, value levers, pricing scenarios, and contractual terms that align client objectives with American Express economics.
  • •Develop and execute client strategies to identify opportunities to increase spend and share through innovative partnerships and value-added solutions.
  • •Own economics and profitability for assigned client relationships, optimizing financial performance and long-term growth plans.
  • •Lead cross-functional initiatives with Strategic Partnerships, Marketing, Finance, Pricing, Risk, Operations, Compliance, and Legal to deliver integrated solutions.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental LeaveLearning Budget

Key Requirements

  • •Proven ability to build and deepen complex client relationships and identify growth opportunities.
  • •Experience negotiating complex commercial agreements and understanding card acceptance economics and profitability levers.
  • •Strong consultative selling skills to translate client needs into solutions and close deals with measurable results.
  • •Strong executive presence and communication skills to lead senior-level discussions and influence decision-making.
  • •Strategic, financial, and analytical capability to assess opportunities and balance growth with profitability.
Experience:PaymentsMerchant servicesCard paymentsB2BB2C
Skills:Relationship managementNegotiationConsultative sellingCommunicationStrategic thinking
Languages:US

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn