Restaurant Business Partner (Remote)

ezCater
Boston
Workplace: RemoteFull timeUSD 59,000 - 82,000 annuallyFunction: Hospitality & Food ServiceExperience: 2+ yearsSkills: ["Communication","Data-driven decision-making","Active listening","Emotional intelligence","Problem-solving"]

Serve as a consultative liaison to restaurant catering partners, building strong relationships and translating each partner’s operational needs into actionable growth strategies on the ezCater platform. Use performance data, customer/partner feedback, and operational metrics to identify opportunities, guide solutions, and present insights to internal and external stakeholders. Collaborate cross-functionally with sales, marketing, and product to align and improve outcomes for both partners and customers.

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ezCater
ezCater
2 days ago

Restaurant Business Partner (Remote)

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a consultative liaison to restaurant catering partners, building strong relationships and translating each partner’s operational needs into actionable growth strategies on the ezCater platform. Use performance data, customer/partner feedback, and operational metrics to identify opportunities, guide solutions, and present insights to internal and external stakeholders. Collaborate cross-functionally with sales, marketing, and product to align and improve outcomes for both partners and customers.
Location: Boston
Workplace: Remote
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Engage and build relationships with high-level contacts across partner accounts to evaluate opportunities and drive action.
  • •Understand each partner’s business and create tailored strategies that support partner and ezCater growth.
  • •Assess and clarify caterers’ operational opportunities using performance data and feedback loops.
  • •Serve as a subject-matter expert on partner-facing and internal operational metrics, leveraging analytics to identify trends.
  • •Collaborate with sales, marketing, and product to align on solutions and share operational insights with stakeholders.
Travel: Low travel

Pay and Benefits

Salary: USD 59,000 - 82,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalFsa401kPaid HolidaysPaid LeaveRemote WorkMeal ProgramDisability InsuranceFamily Planning

Key Requirements

  • •2+ years partnering with or managing external vendors/accounts, with preferred experience in restaurant operations, final-mile delivery, or e-commerce logistics.
  • •Experience using data to make recommendations/decisions.
  • •Comfort working with Excel, Tableau, or Sigma.
  • •Clear, concise, persuasive verbal and written communication.
  • •Proven ability to achieve shared outcomes with internal and external partners.
Experience:2+ yearsFood techRestaurant operationsE-commerce logisticsFinal mile deliveryCateringVendor management
Skills:CommunicationData-driven decision-makingActive listeningEmotional intelligenceProblem-solving
Languages:English
Tech Stack:ExcelTableauSigma

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

ezCater
Operates an online marketplace connecting businesses with local caterers and restaurants for corporate and group catering orders, offering ordering, delivery coordination, and catering management tools.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Boston, United States
Founded: 2007
WebsiteLinkedIn