Seasonal Retail Assistant - Fountain Gate (Melbourne, AU)

Sephora
Melbourne
Workplace: OnsiteContractFunction: Administration & Executive AssistanceSkills: ["Customer experience","Interpersonal skills","Multitasking","Quick learning","Relationship building"]

Serve as a Beauty Advisor, helping Sephora customers across beauty, skincare, haircare, and wellness. Create standout customer experiences by listening to client needs, sharing product knowledge, and staying current on new releases and beauty trends. Support the store team through training, cross-department work, and loyalty program promotion. Seasonal role with required availability during late-night and weekend trading periods.

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Sephora
Sephora
3 days ago

Seasonal Retail Assistant - Fountain Gate (Melbourne, AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 minutes agoStatus: Live

Job Summary

Serve as a Beauty Advisor, helping Sephora customers across beauty, skincare, haircare, and wellness. Create standout customer experiences by listening to client needs, sharing product knowledge, and staying current on new releases and beauty trends. Support the store team through training, cross-department work, and loyalty program promotion. Seasonal role with required availability during late-night and weekend trading periods.
Location: Melbourne
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Inspire and help customers become the best version of themselves by offering guidance across beauty, skincare, haircare, and wellness.
  • •Create an amazing customer experience by listening to individual needs and sharing product features and benefits.
  • •Engage customers to discover the features and benefits of the loyalty program.
  • •Participate in cross-training and attend in-store beauty expert training sessions while using field trainer onboarding support.
  • •Provide availability across key trading times, including late-night and weekend/holiday periods during Thursday to Sunday.

Pay and Benefits

Perks:Parental LeaveBirthday LeavePersonal LeaveLife InsuranceGym MembershipHealth Insurance

Key Requirements

  • •Enjoy creating an amazing customer experience by listening and embracing customers’ unique needs.
  • •Be a keen observer of new products and iconic brands, with a willingness to expand knowledge of the latest beauty trends and techniques.
  • •Multitask and think on your feet, while sharing beauty knowledge with both your team and customers.
  • •Have previous sales experience in a retail or customer-facing environment with excellent interpersonal skills to build relationships.
  • •Maintain full availability throughout November 2026 to January 2027, including late-night and weekend availability during Thursday to Sunday.
Skills:Customer experienceInterpersonal skillsMultitaskingQuick learningRelationship building

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn