Stripe

1 month ago

Solutions Engineer, Privy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Own the technical relationship for Privy’s most important customers end-to-end, serving as the primary technical DRI from pre-sales through post-launch support. Lead technical discovery, implementation planning, and launch coordination, driving complex integrations to completion and unblocking customer issues quickly. Coordinate technical follow-through across internal and external stakeholders, partnering with Account Management and Forward Deployed Engineers, and route long-tail issues to Support Engineering.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own the technical relationship for Privy’s most important customers end-to-end across the customer lifecycle.
•Lead technical discovery, implementation planning, and launch coordination.
•Drive integrations to successful completion and coordinate technical follow-through across stakeholders.
•Unblock customer issues quickly and route long-tail issues to Support Engineering while keeping ownership clear.
•Partner with Account Management on customer health and escalations, and surface recurring customer pain points and product feedback.

Key Requirements

•5+ years of experience in Solutions Engineering, Technical Account Management, Implementation, or a similar customer-facing technical role.
•Strong technical judgment and comfort working in complex customer environments.
•Excellent communication and follow-through.
•Strong ownership with a bias toward action.
•High customer empathy and prioritization skills, including the ability to manage ambiguity and keep workstreams moving.

Experience:5+ yearsCustomer-facing technicalSolutions engineeringTechnical account managementImplementation

Skills:CommunicationFollow-throughOwnershipCustomer empathyPrioritization

Languages:English

Tech Stack:APIsCrypto railsWallet integrationsTreasuryLink

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

1 month ago

Solutions Engineer, Privy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own the technical relationship for Privy’s most important customers end-to-end across the customer lifecycle.
•Lead technical discovery, implementation planning, and launch coordination.
•Drive integrations to successful completion and coordinate technical follow-through across stakeholders.
•Unblock customer issues quickly and route long-tail issues to Support Engineering while keeping ownership clear.
•Partner with Account Management on customer health and escalations, and surface recurring customer pain points and product feedback.

Key Requirements

•5+ years of experience in Solutions Engineering, Technical Account Management, Implementation, or a similar customer-facing technical role.
•Strong technical judgment and comfort working in complex customer environments.
•Excellent communication and follow-through.
•Strong ownership with a bias toward action.
•High customer empathy and prioritization skills, including the ability to manage ambiguity and keep workstreams moving.

Experience:5+ yearsCustomer-facing technicalSolutions engineeringTechnical account managementImplementation

Skills:CommunicationFollow-throughOwnershipCustomer empathyPrioritization

Languages:English

Tech Stack:APIsCrypto railsWallet integrationsTreasuryLink

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor