Customer Service Delivery Driver

Carvana
Wichita
Workplace: OnsiteFull timeUSD 17 - 19 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Safe driving","Attention to detail","Self-motivation"]

Deliver vehicles to customers’ doors using custom car haulers, while completing paperwork and adding thorough notes to the customer tracking system. You’ll load/unload and inspect vehicles to ensure they’re safe to drive, maintain a clean driving record, and work rotating days off within set shift windows. The role suits someone with customer-facing experience who can perform physically demanding tasks and drive safely.

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FursaFursa
Carvana
Carvana
3 days ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver vehicles to customers’ doors using custom car haulers, while completing paperwork and adding thorough notes to the customer tracking system. You’ll load/unload and inspect vehicles to ensure they’re safe to drive, maintain a clean driving record, and work rotating days off within set shift windows. The role suits someone with customer-facing experience who can perform physically demanding tasks and drive safely.
Location: Wichita
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers and receive training.
  • •Load/unload vehicles onto the hauler and regularly inspect the car-hauler to keep vehicles safe to drive.
  • •Complete customer paperwork and add thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Maintain availability for set shift hours (7am-5pm or 9am-7pm) and rotate days off between weekdays and weekends while working 7 days a week as required.

Pay and Benefits

Salary: USD 17 - 19 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveStudent Loan

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be at least 21 years old and possess a valid driver’s license.
  • •Must be able to read, write, speak, and understand English.
  • •Perform physically demanding tasks including loading/unloading and detailing in all conditions, and lift/push/pull up to 50 lbs.
  • •Must pass a drug test and obtain a DOT Medical Card; must obtain a Notary within the first 90 days (process sponsored by Carvana).
Experience:2+ yearsCustomer-facingAutomotive retail
Skills:Customer serviceSafe drivingAttention to detailSelf-motivation
Licenses:NotaryDOT Medical CardChauffeur's license (state-specific)Vehicle Verifier license (California)Salesperson license (state-specific)Valid driver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn