Head of Sales Strategy & Operations

Zoom Video Communications
London
Workplace: HybridFull timeFunction: Strategy & Corporate DevelopmentSkills: ["Executive communication","Presentation","Stakeholder management","Analytical thinking","Cross-functional collaboration"]

Serve as a strategic partner to Sales leadership, translating business strategy, market insights, and operational data into actionable go-to-market priorities. Lead forecasting excellence, pipeline management, performance reporting, territory/quota and organizational planning across EMEA and APAC. Partner across Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product to align governance and operational priorities, while improving sales productivity through scalable processes and tools. Lead, coach, and develop a high-performing Sales Operations team.

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FursaFursa
Zoom Video Communications
Zoom Video Communications
4 days ago

Head of Sales Strategy & Operations

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Job Summary

Serve as a strategic partner to Sales leadership, translating business strategy, market insights, and operational data into actionable go-to-market priorities. Lead forecasting excellence, pipeline management, performance reporting, territory/quota and organizational planning across EMEA and APAC. Partner across Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product to align governance and operational priorities, while improving sales productivity through scalable processes and tools. Lead, coach, and develop a high-performing Sales Operations team.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Director level

Key Responsibilities

  • •Partner with Sales leadership in EMEA and APAC to translate business strategy into operational priorities, execution plans, and measurable outcomes.
  • •Lead strategic planning initiatives across territory design, quota planning, account segmentation, headcount planning, capacity modeling, and sales organization design.
  • •Drive forecasting excellence, pipeline management, performance reporting, and business reviews using data and operational insights.
  • •Collaborate with Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product to align planning, governance, and operational priorities.
  • •Improve sales productivity by simplifying processes, standardizing operating practices, and driving adoption of scalable systems, automation, and sales technologies; lead, coach, and develop the Sales Operations team.

Key Requirements

  • •Over ten years of experience supporting Sales, Revenue Operations, Sales Operations, Business Operations, or Commercial Strategy teams in high-growth SaaS organizations, with global or regional sales exposure.
  • •Experience partnering with senior Sales leadership to translate business strategy into operational priorities and measurable outcomes using strong analytical thinking and judgment.
  • •Expertise in go-to-market planning, including forecasting, territory design, quota planning, sales analytics, pipeline management, organizational design, and revenue performance management.
  • •Proficiency using Salesforce, CRM platforms, spreadsheets, reporting tools, and sales technologies to improve planning, reporting, and operational scalability.
  • •Certifications in Strategy, Business Analytics, Sales Operations, or Business Transformation, plus advanced education or equivalent qualifications in a relevant field.
Experience:SaaS
Education:
Skills:Executive communicationPresentationStakeholder managementAnalytical thinkingCross-functional collaboration
Certifications:StrategyBusiness AnalyticsSales OperationsBusiness Transformation
Tech Stack:SalesforceCRMSpreadsheetsReporting toolsSales technologiesAutomation

Company Brief

Zoom Video Communications
Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2011
WebsiteLinkedIn