DC Ops Technician III - US

Rackspace
United States
Workplace: OnsiteFull timeUSD 52,015 - 76,250.9 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: high_schoolSkills: ["Monitoring","Prioritization","Hardware troubleshooting","Storage troubleshooting","Connectivity troubleshooting"]

Own data center IT infrastructure operations, supporting secure, reliable customer server environments with a focus on maintaining 99.999% uptime. Monitor and prioritize an internal ticketing system, troubleshoot storage (including RAID), and handle hardware upgrades and maintenance. Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux, and VMware ESX, plus OS installation and firmware updates. Perform network and cabling tasks, including device installs and connectivity troubleshooting.

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FursaFursa
Rackspace
Rackspace
1 day ago

DC Ops Technician III - US

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Own data center IT infrastructure operations, supporting secure, reliable customer server environments with a focus on maintaining 99.999% uptime. Monitor and prioritize an internal ticketing system, troubleshoot storage (including RAID), and handle hardware upgrades and maintenance. Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux, and VMware ESX, plus OS installation and firmware updates. Perform network and cabling tasks, including device installs and connectivity troubleshooting.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Monitor and prioritize an internal ticketing system to support customers.
  • •Troubleshoot operating system storage, perform storage upgrades, and address hardware issues including RAID configuration changes.
  • •Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux, or VMware ESX.
  • •Perform operating system administration such as configuring network IPs, fresh OS installs using PXE, firmware updates, and basic troubleshooting.
  • •Handle cabling and Layer 1 network tasks, install network device hardware (switches, firewalls, load-balancers, security appliances), and complete customer maintenance requests including cabling and device mounting.

Pay and Benefits

Salary: USD 52,015 - 76,250.9 annually
Equity and Bonus:Equity
Perks:Annual BonusEquity AwardsEspp

Key Requirements

  • •Must be a US Citizen.
  • •High School Diploma or equivalent is required.
  • •2+ years’ experience working in a data center environment.
  • •Able to build, repair, or upgrade hardware components.
  • •Strong understanding of storage RAID configurations and requirements.
Experience:2+ yearsData center
Education:High School
Skills:MonitoringPrioritizationHardware troubleshootingStorage troubleshootingConnectivity troubleshooting
Tech Stack:Microsoft Windows ServerRed Hat Enterprise ServerUbuntu LinuxVMware ESX ServerVMware ESXPXERAIDFiber cablingCopper cablingSwitchesFirewallsLoad-balancersStorage arraysDASNAS

Eligibility

Nationality:US National

Company Brief

Rackspace
Provides managed cloud services, multi-cloud solutions, and managed hosting across public and private cloud platforms, helping enterprises design, operate, and optimize cloud infrastructure and applications.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Antonio, United States
Founded: 1998
WebsiteLinkedIn