Modern Workplace IT Specialist, Workstations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide global support and continuous improvement for Amcor’s shopfloor and administrative IT mobility endpoints. Own day-to-day operational support, incident/change/problem management, monitoring, and ITIL-based maintenance. Partner with IT Security, IT Operations, Procurement, and global peers to coordinate endpoint security measures, standardize technologies, document procedures, and support mobility standards adoption using approved solutions across business groups.

Location: Bristol

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Provide day-to-day support for the Amcor Mobility Infrastructure environment, including incident/change management and proactive monitoring and maintenance per ITIL principles.
•Handle problem reporting and change control for assigned projects.
•Coordinate endpoint equipment security measures with the IT Security Team to protect corporate data.
•Collaborate with global IT infrastructure peers and other departments to resolve escalated technical issues.
•Develop procedures, standards, and processes for monitoring and support; document SOPs, diagrams, and training materials.

Key Requirements

•Bachelor’s degree in computer science or equivalent experience/studies.
•Minimum of 3 years’ experience in a technical IT environment.
•Experience supporting workstation and server infrastructure solutions (e.g., software distribution, workstation applications, anti-virus, virtual environments).
•Solid experience with a Wintel/Microsoft environment and shopfloor management solutions.
•Fluent in English; ITIL certification is advantageous.

Education:Bachelor's

Skills:Research skillsAbility to self-direct trainingAdaptability

Certifications:ITIL

Languages:English

Tech Stack:ITILWintelMicrosoftSoftware distributionAnti-virusVirtual environmentsWorkstation applicationsServer infrastructureMonitoringScriptingProgramming

Company Brief

Amcor

Industry: Printing & Packaging

Website

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Amcor

1 week ago

Modern Workplace IT Specialist, Workstations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Bristol

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Provide day-to-day support for the Amcor Mobility Infrastructure environment, including incident/change management and proactive monitoring and maintenance per ITIL principles.
•Handle problem reporting and change control for assigned projects.
•Coordinate endpoint equipment security measures with the IT Security Team to protect corporate data.
•Collaborate with global IT infrastructure peers and other departments to resolve escalated technical issues.
•Develop procedures, standards, and processes for monitoring and support; document SOPs, diagrams, and training materials.

Key Requirements

•Bachelor’s degree in computer science or equivalent experience/studies.
•Minimum of 3 years’ experience in a technical IT environment.
•Experience supporting workstation and server infrastructure solutions (e.g., software distribution, workstation applications, anti-virus, virtual environments).
•Solid experience with a Wintel/Microsoft environment and shopfloor management solutions.
•Fluent in English; ITIL certification is advantageous.

Education:Bachelor's

Skills:Research skillsAbility to self-direct trainingAdaptability

Certifications:ITIL

Languages:English

Tech Stack:ITILWintelMicrosoftSoftware distributionAnti-virusVirtual environmentsWorkstation applicationsServer infrastructureMonitoringScriptingProgramming

Company Brief

Amcor

Industry: Printing & Packaging

Website