Systems Technician_TS/SCI with Polygraph

General Dynamics
United States
Workplace: OnsiteFull timeUSD 28.6 - 38.7 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 1+ yearsEducation: high_schoolSkills: ["Attention to detail","Direct customer service","Troubleshooting","Ability to lift","Ability to track action items"]

Support a government client in Northern Virginia by installing, configuring, and maintaining end-user hardware and software. Diagnose and troubleshoot issues with workstations, monitors, KVMs, cabling, and peripherals, and assist with hardware upgrades and printer setup. Maintain and administer email systems, route and resolve technical work requests using electronic ticketing, and provide direct end-user customer support in a fast-paced environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
General Dynamics
General Dynamics
1 week ago

Systems Technician_TS/SCI with Polygraph

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 43 minutes agoStatus: Live
Reposted: first listed 1 week ago

Job Summary

Support a government client in Northern Virginia by installing, configuring, and maintaining end-user hardware and software. Diagnose and troubleshoot issues with workstations, monitors, KVMs, cabling, and peripherals, and assist with hardware upgrades and printer setup. Maintain and administer email systems, route and resolve technical work requests using electronic ticketing, and provide direct end-user customer support in a fast-paced environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, configure, and upgrade computer hardware and software for end users.
  • •Perform hardware and application maintenance and troubleshooting for workstations and related peripherals (monitors, KVMs, cabling, printers, mice, and keyboards).
  • •Screen, refer, and diagnose internal inquiries and work requests related to PC maintenance and related systems.
  • •Provide end-user software troubleshooting and support, including participation in email system administration.
  • •Coordinate deliverables and participate in special projects while maintaining current knowledge of relevant technologies.
Travel: Low travel

Pay and Benefits

Salary: USD 28.6 - 38.7 hourly
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •1+ years of related experience providing directly related IT operations support.
  • •HS/GED education.
  • •Active DoD Information Assurance (IA) certification: CompTIA A+, Network+, CompTIA Security+ CE, SSCP, or CCNA-Security (CompTIA Security+ CE preferred).
  • •US citizenship required.
  • •Ability to hold TS/SCI with Polygraph for the role.
Experience:1+ years
Education:High School
Skills:Attention to detailDirect customer serviceTroubleshootingAbility to liftAbility to track action items
Certifications:CompTIA A+CompTIA Network+CompTIA Security+ CESystems Security Certified Practitioner (SSCP)CCNA-Security
Tech Stack:Active DirectoryMicrosoftOutlookKVMElectronic ticketing systemsEmail systemsComputer hardwareComputer software

Eligibility

Nationality:US National
Security Clearance:Top Secret SCIPolygraph

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn