FinTech Account Manager - Named
Plaid
New York, San Francisco
Workplace: HybridFull timeUSD 171,600 - 214,800 annuallyFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Customer empathy","Relationship building","Solutions orientation","Cross-functional collaboration","Commercial negotiation"]Own a portfolio of strategic Fintech customers, serving as the primary point of contact through integration, scaling, product expansion, and ongoing partnership management. Build executive and product relationships to grow and retain revenue, identify and close upsell opportunities, and lead negotiations for contract renewals. Work cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations to solve complex customer challenges and help customers successfully launch on Plaid.
