Solution Advisor (permanent position) - SAP Academy for Customer Success - Italy (Hybrid) (Milano, IT, 20124)

SAP
Milan
Workplace: HybridFull timeEUR 45,000 - 80,000 annuallyFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Cooperative","Adaptability","Problem-solving","Project management","Creative thinking","Emotional intelligence","Cultural awareness","Clear communication","Resilience"]

Work within the SAP Academy for Customer Success as a Solution Advisor, completing a 10-month program to build customer-facing expertise. Support discovery sessions, executive meetings, and deal/presentation activities, including software demonstrations that communicate SAP’s value. Participate in experiential learning and mentorship, help generate demand through marketing events, and support deal execution by responding to requests for proposals. After the program, lead discovery and survey activities to uncover business opportunities.

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FursaFursa
SAP
SAP
2 hours ago

Solution Advisor (permanent position) - SAP Academy for Customer Success - Italy (Hybrid) (Milano, IT, 20124)

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Job Summary

Work within the SAP Academy for Customer Success as a Solution Advisor, completing a 10-month program to build customer-facing expertise. Support discovery sessions, executive meetings, and deal/presentation activities, including software demonstrations that communicate SAP’s value. Participate in experiential learning and mentorship, help generate demand through marketing events, and support deal execution by responding to requests for proposals. After the program, lead discovery and survey activities to uncover business opportunities.
Location: Milan
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Successfully complete the 10-month program and build customer-facing expertise under mentorship.
  • •Participate in experiential learning with colleagues globally to acquire business, industry, and SAP solution skills.
  • •Lead customer discovery and survey activities after program completion to uncover business challenges and innovation opportunities.
  • •Create and deliver high-impact software demonstrations to help customers understand SAP’s value over competitors.
  • •Provide demand generation and deal execution support, including marketing events and responding to requests for proposals.

Pay and Benefits

Salary: EUR 45,000 - 80,000 annually

Key Requirements

  • •Complete a 10-month customer-facing development program to build the foundation for a Solution Advisor role.
  • •2-3 years of professional experience with a strong foundation in technical and business processes, including customer-facing skills.
  • •Hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.
  • •Proficiency in English and Italian to engage with a global and local network.
  • •An understanding of AI fundamentals, uses, and ethics, with a focus on AI adoption and context engineering.
Experience:2-3 years
Skills:CooperativeAdaptabilityProblem-solvingProject managementCreative thinkingEmotional intelligenceCultural awarenessClear communicationResilience
Languages:EnglishItalian
Tech Stack:AISAPCloud solutions

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
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Glassdoor: 4.1
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