VSE Customer Engineer II

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1-2 yearsEducation: associatesSkills: ["Written communication","Verbal communication"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor/display equipment. Troubleshoot issues using digital analytics and basic diagnostic techniques, then perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Collaborate with Senior Field Service Engineers and coordinate directly with customers to ensure smooth operations and exceptional service on-site.

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Applied Materials
Applied Materials
1 month ago

VSE Customer Engineer II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor/display equipment. Troubleshoot issues using digital analytics and basic diagnostic techniques, then perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Collaborate with Senior Field Service Engineers and coordinate directly with customers to ensure smooth operations and exceptional service on-site.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers on installing, maintaining, and upgrading customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to address technical issues (with guidance).
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations.
  • •Fulfill additional duties as assigned.

Pay and Benefits

Perks:Travel AllowanceLearning Budget

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint; effective written and verbal communication skills.
Experience:1-2 yearsField service support
Education:Associate's
Skills:Written communicationVerbal communication
Licenses:Valid driver's license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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