SpaceX

1 month ago

Enterprise Account Manager (Aviation)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Join SpaceX’s Starlink Enterprise Sales team as an Enterprise Account Manager (Aviation). You will own large aviation contracts from signature to activation, resolve requirements, negotiate changes, and drive forecasted revenue while maintaining strong customer relationships. You’ll guide customers on Starlink operations and performance, acting as their trusted advocate and ensuring contractual obligations are met.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Be the primary point of contact for assigned customers or verticals, to resolve issues, negotiate requirements, coordinate technical and contractual changes, and maintain positive relationships
•As an extreme owner of assigned accounts, identify and successfully communicate readiness levels, requirements, schedules, and risks to realize forecasted revenue on or ahead of schedule
•Utilize technical expertise and industry knowledge to guide customers in achieving high levels of performance in the operation and maintenance of the Starlink system by monitoring, investigating performance, developing, and implementing corrective actions
•Serve as a customer advocate; maintain a positive attitude in a crisis environment, and must have the ability to work independently with minimal direction
•Helps implement airline and aircraft entry into service and growth plans. Providing training and guidance on issues related to operations, sales, installations, maintenance, reporting, and reliability

Travel: High travel

Pay and Benefits

Salary: 115,000 - 150,000 annually

Equity and Bonus:Equity

Perks:MedicalVisionDentalEquity401kPaid HolidaysPaid LeaveLife Insurance

Key Requirements

•Bachelor's degree OR high school diploma/equivalency with 6+ years of account management or sales experience
•6+ years of professional experience in account management or sales
•6+ years working with customers to support a technical product or service
•Ability to identify readiness levels, requirements, schedules, and risks to realize forecasted revenue
•Willingness to travel up to 40% (ADDITIONAL REQUIREMENTS)

Experience:6+ yearsAerospaceAviationStarlinkSatellite communications

Education:Bachelor's

Skills:CommunicationNegotiationCustomer relationshipProblem-solvingPresentation

Languages:English

Company Brief

SpaceX

Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn

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SpaceX

1 month ago

Enterprise Account Manager (Aviation)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Be the primary point of contact for assigned customers or verticals, to resolve issues, negotiate requirements, coordinate technical and contractual changes, and maintain positive relationships
•As an extreme owner of assigned accounts, identify and successfully communicate readiness levels, requirements, schedules, and risks to realize forecasted revenue on or ahead of schedule
•Utilize technical expertise and industry knowledge to guide customers in achieving high levels of performance in the operation and maintenance of the Starlink system by monitoring, investigating performance, developing, and implementing corrective actions
•Serve as a customer advocate; maintain a positive attitude in a crisis environment, and must have the ability to work independently with minimal direction
•Helps implement airline and aircraft entry into service and growth plans. Providing training and guidance on issues related to operations, sales, installations, maintenance, reporting, and reliability

Travel: High travel

Pay and Benefits

Salary: 115,000 - 150,000 annually

Equity and Bonus:Equity

Perks:MedicalVisionDentalEquity401kPaid HolidaysPaid LeaveLife Insurance

Key Requirements

•Bachelor's degree OR high school diploma/equivalency with 6+ years of account management or sales experience
•6+ years of professional experience in account management or sales
•6+ years working with customers to support a technical product or service
•Ability to identify readiness levels, requirements, schedules, and risks to realize forecasted revenue
•Willingness to travel up to 40% (ADDITIONAL REQUIREMENTS)

Experience:6+ yearsAerospaceAviationStarlinkSatellite communications

Education:Bachelor's

Skills:CommunicationNegotiationCustomer relationshipProblem-solvingPresentation

Languages:English

Company Brief

SpaceX

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn