Attio

1 month ago

Solutions Engineer [Pre and Post-Sales] - SMB

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Join Attio’s Customer Success team as a Solutions Engineer for SMBs, helping new customers adopt and integrate Attio, design onboarding programs, and identify expansion opportunities. You’ll work with Sales and CS to drive value, collaborate with support/engineering on product issues, and feed customer insights back to improve the product. Strong SaaS, API, and no/low-code integration skills required.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
•Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
•Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
•Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
•Gather client feedback and insights to contribute to the continuous improvement of the Attio product

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•Direct customer-facing experience deploying, selling, or managing complex products or services.
•Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc.
•Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL).
•Ability to work independently in an unstructured, fast paced environment with shifting priorities.
•Experience designing onboarding programs and documentation to scale customer success.

Experience:SaaSCRMCustomer success

Skills:Customer-facingCommunicationProblem-solving

Languages:English

Tech Stack:APIsJSONJavascriptPythonSQLZapierTray.aiIFTTT

Company Brief

Attio

Attio builds an AI-native, customizable CRM for go-to-market teams, unifying customer data, automations, and programmable workflows to help businesses manage relationships and scale revenue operations.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series B

Headquarters: London, United Kingdom

Founded: 2019

Glassdoor: 4.4

Website LinkedIn Glassdoor

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Attio

1 month ago

Solutions Engineer [Pre and Post-Sales] - SMB

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
•Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
•Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
•Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
•Gather client feedback and insights to contribute to the continuous improvement of the Attio product

Pay and Benefits

Salary: USD 110,000 - 130,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•Direct customer-facing experience deploying, selling, or managing complex products or services.
•Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc.
•Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL).
•Ability to work independently in an unstructured, fast paced environment with shifting priorities.
•Experience designing onboarding programs and documentation to scale customer success.

Experience:SaaSCRMCustomer success

Skills:Customer-facingCommunicationProblem-solving

Languages:English

Tech Stack:APIsJSONJavascriptPythonSQLZapierTray.aiIFTTT

Company Brief

Attio

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series B

Headquarters: London, United Kingdom

Founded: 2019

Glassdoor: 4.4

Website LinkedIn Glassdoor