Freshworks

1 week ago

Senior Software Engineer - Site Reliability

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Design and operate reliable, observable systems at scale as a Senior Site Reliability Engineer. You’ll automate recovery and DevOps workflows using Python, Ruby, or Go, build CI/CD pipelines with tools like Jenkins and GitLab CI/CD, and integrate them with version control and container orchestration. Own monitoring and logging, troubleshoot complex issues with root-cause analysis, and collaborate across engineering, platform, and product teams.

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Write scripts to automate DevOps tasks like configuration management, provisioning, and deployments.
•Design and implement CI/CD pipelines for automated deployments and testing, integrating with version control and container orchestration.
•Set up and manage monitoring and logging solutions; collect, analyze, and visualize logs for troubleshooting.
•Perform advanced Linux administration and automate system administration tasks using shell scripts.
•Troubleshoot complex DevOps issues, identify root causes, implement solutions, and document processes.

Key Requirements

•4–7 years of experience in SRE, DevOps, or Production Engineering roles.
•Advanced Linux administration and in-depth shell scripting experience.
•Extensive experience with Git, including branching/merging/conflict resolution.
•Expert knowledge of CI/CD principles and strong proficiency with CI/CD tools like Jenkins and GitLab CI/CD.
•Experience with monitoring/logging solutions and major RDBMS and Kubernetes environments (including kubectl and cluster setup).

Experience:4-7 yearsSREDevOpsProduction EngineeringKubernetesCI/CD

Skills:CommunicationCollaborationProblem-solvingAnalytical skills

Languages:English

Tech Stack:PythonRubyGoLinuxShell scriptingCI/CDJenkinsGitLab CI/CDAzure DevOps PipelinesGitKubernetesKubectlDockerAWSAzureGCPMySQLPostgreSQLSQL

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

1 week ago

Senior Software Engineer - Site Reliability

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Write scripts to automate DevOps tasks like configuration management, provisioning, and deployments.
•Design and implement CI/CD pipelines for automated deployments and testing, integrating with version control and container orchestration.
•Set up and manage monitoring and logging solutions; collect, analyze, and visualize logs for troubleshooting.
•Perform advanced Linux administration and automate system administration tasks using shell scripts.
•Troubleshoot complex DevOps issues, identify root causes, implement solutions, and document processes.

Key Requirements

•4–7 years of experience in SRE, DevOps, or Production Engineering roles.
•Advanced Linux administration and in-depth shell scripting experience.
•Extensive experience with Git, including branching/merging/conflict resolution.
•Expert knowledge of CI/CD principles and strong proficiency with CI/CD tools like Jenkins and GitLab CI/CD.
•Experience with monitoring/logging solutions and major RDBMS and Kubernetes environments (including kubectl and cluster setup).

Experience:4-7 yearsSREDevOpsProduction EngineeringKubernetesCI/CD

Skills:CommunicationCollaborationProblem-solvingAnalytical skills

Languages:English

Tech Stack:PythonRubyGoLinuxShell scriptingCI/CDJenkinsGitLab CI/CDAzure DevOps PipelinesGitKubernetesKubectlDockerAWSAzureGCPMySQLPostgreSQLSQL

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor