Risk Operations Associate, Partner Risk Operations (CDMX)

Stripe
Mexico City
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceSkills: ["Communication","Investigation","Critical thinking","Problem-solving","Attention to detail"]

Execute and improve operational programs that help meet financial partner and regulatory requirements. Investigate complex partner and merchant activity, own cases end to end from research through decision-making and resolution, and act as a subject matter expert for risk and operations processes. Collaborate with Stripe merchants and financial partners, recommend process and system improvements, participate in regular business reviews, and use AI-assisted workflows to improve quality and speed.

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Stripe
Stripe
1 day ago

Risk Operations Associate, Partner Risk Operations (CDMX)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Execute and improve operational programs that help meet financial partner and regulatory requirements. Investigate complex partner and merchant activity, own cases end to end from research through decision-making and resolution, and act as a subject matter expert for risk and operations processes. Collaborate with Stripe merchants and financial partners, recommend process and system improvements, participate in regular business reviews, and use AI-assisted workflows to improve quality and speed.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Investigate partner and merchant activity to identify risks and relevant facts, and take appropriate action based on policies and sound judgment.
  • •Own complex cases end to end, including research, decision-making, documentation, stakeholder communication, and follow-through.
  • •Serve as a subject matter expert for assigned operational processes and risk requirements.
  • •Liaise between financial partners and Stripe merchants, and lead working sessions when needed.
  • •Identify gaps in systems, policies, and processes and recommend and help implement practical improvements.

Key Requirements

  • •1.5+ years of experience in risk operations, fraud prevention, investigations, disputes, chargebacks, financial intelligence, trust and safety, compliance, payments, or related operational roles.
  • •Advanced conversational English fluency; interviews will be conducted in English.
  • •Strong verbal and written communication skills.
  • •Demonstrated investigation skills, including gathering information from multiple sources and assessing evidence to reach conclusions.
  • •Strong critical-thinking, problem-solving, and ownership skills in an ambiguous environment, with high attention to detail and documentation quality.
Experience:FintechPaymentsFinancial servicesFinancial intelligenceTrust and safetyCompliance
Skills:CommunicationInvestigationCritical thinkingProblem-solvingAttention to detail
Languages:English
Tech Stack:AI-assisted workflows

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor