Director - Account Development (Virtual - NJ/NY/CT/PA/MA/MI)

American Express
Hartford, Boston, Lansing
Workplace: RemoteFull timeUSD 123,000 - 215,250 annuallyFunction: Executive & General ManagementSkills: ["Leadership","Coaching","Accountability","Strategic thinking","Stakeholder management"]

Lead account development for American Express’s U.S. Verticals portfolio, driving commercial growth through wallet share expansion, profitable revenue growth, and client retention. Build, inspire, coach, and develop a high-performing team while establishing portfolio objectives, performance metrics, and pipeline governance. Serve as a strategic advisor to executive client decision-makers and lead complex contract negotiations across regulated enterprise payment ecosystems.

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American Express
American Express
5 days ago

Director - Account Development (Virtual - NJ/NY/CT/PA/MA/MI)

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Last checked: 18 hours agoStatus: Live

Job Summary

Lead account development for American Express’s U.S. Verticals portfolio, driving commercial growth through wallet share expansion, profitable revenue growth, and client retention. Build, inspire, coach, and develop a high-performing team while establishing portfolio objectives, performance metrics, and pipeline governance. Serve as a strategic advisor to executive client decision-makers and lead complex contract negotiations across regulated enterprise payment ecosystems.
Location: Hartford, Boston, Lansing
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Build, inspire, coach, and develop a high-performing team using a culture of empowerment, accountability, continuous development, and leadership excellence.
  • •Lead and execute commercial growth strategies to increase wallet share, drive profitable revenue growth, and strengthen client retention.
  • •Establish and maintain trusted executive-level relationships; serve as a strategic advisor to identify opportunities that deepen engagement and accelerate growth.
  • •Resolve complex client challenges by developing strategic, client-centric solutions, influencing cross-functional stakeholders, and removing barriers to deliver exceptional outcomes.
  • •Set portfolio objectives, performance metrics, and pipeline governance; lead complex contract negotiations and ensure execution aligns with policies, regulatory requirements, and risk management standards.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid ParentalHybrid Work

Key Requirements

  • •Be able to work in a virtual setting and reside in the posted territory (NY/NJ/CT/PA/MA/MI).
  • •Employment eligibility to work with American Express in the U.S. is required; the company will not pursue visa sponsorship for these positions.
  • •Demonstrated experience leading enterprise client management, sales, or business development teams with accountability for commercial growth and client outcomes.
  • •Experience in commercial payments (including Corporate Card, Travel & Expense (T&E), and B2B payment solutions) with understanding of enterprise payment ecosystems, client needs, and industry trends.
  • •Healthcare or other complex enterprise industry experience preferred, including operating in highly regulated environments.
Skills:LeadershipCoachingAccountabilityStrategic thinkingStakeholder management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn