Coordinator, Corporate Insurance Claims

Carvana
United States
Workplace: OnsiteFull timeFunction: Insurance & ActuarialSkills: ["Investigative skills","Problem-solving","Multitasking","Attention to detail","Verbal communication","Written communication","Discretion","Confidentiality"]

Handle auto, liability, and property insurance claims from intake through closure for Carvana’s owned commercial fleet. You’ll report covered losses to the Third Party Administrator (TPA) and carriers, investigate incidents, verify policy coverage (including self-insured vs. carrier-insured determinations), and document progress and settlements in RMIS. Serve as the single point of contact for adjusters, partner with Safety on investigations, and support related insurance administration tasks.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Carvana
Carvana
2 days ago

Coordinator, Corporate Insurance Claims

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Handle auto, liability, and property insurance claims from intake through closure for Carvana’s owned commercial fleet. You’ll report covered losses to the Third Party Administrator (TPA) and carriers, investigate incidents, verify policy coverage (including self-insured vs. carrier-insured determinations), and document progress and settlements in RMIS. Serve as the single point of contact for adjusters, partner with Safety on investigations, and support related insurance administration tasks.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Receive incident reports from internal and external sources and ensure timely claim reporting to insurance carriers and the TPA.
  • •Investigate and maintain internal and carrier-reported claims to drive timely resolution and closure.
  • •Secure, organize, and document pertinent incident information and claim-handling progress in RMIS.
  • •Act as the single point of contact for carrier and TPA adjusters and others involved in the claim, providing proactive updates.
  • •Partner with Safety and Fleet Maintenance to support incident investigations and provide timely claim updates for damaged vehicles.

Pay and Benefits

Perks:Health InsuranceDentalVision401kStudent LoanPet BenefitsWellness Stipend

Key Requirements

  • •Maintain regular communication with operational teams to collect incident details (e.g., employee statements, pictures, police reports) for investigations and claims handling.
  • •Strong investigative and problem-solving skills to manage claims intake through closure with attention to detail.
  • •Ability to multitask while verifying policy coverage and making self-insure vs. carrier-insured determinations.
  • •Excellent verbal and written communication skills to coordinate updates with carriers, TPA adjusters, and internal stakeholders.
  • •Ability to exercise prudent discretion regarding confidential and sensitive personnel information.
Skills:Investigative skillsProblem-solvingMultitaskingAttention to detailVerbal communicationWritten communicationDiscretionConfidentiality
Languages:English
Tech Stack:RMIS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn