Field Technician I - Stratford, TX

Lumen
United States
Workplace: OnsiteFull timeUSD 45,021 - 60,027 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Troubleshooting","Communication","Customer service","Independent work","Adaptability"]

Install, maintain, and repair network equipment and infrastructure for customers across the region. You’ll troubleshoot issues involving routers and fiber, respond to service trouble tickets, perform equipment and card replacements, and run fiber testing and diagnostics using OTDR. This field-based, hands-on role includes travel between customer sites, preventative maintenance support, and participation in on-call/overtime after training.

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FursaFursa
Lumen
Lumen
1 day ago

Field Technician I - Stratford, TX

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Last checked: 13 hours agoStatus: Live

Job Summary

Install, maintain, and repair network equipment and infrastructure for customers across the region. You’ll troubleshoot issues involving routers and fiber, respond to service trouble tickets, perform equipment and card replacements, and run fiber testing and diagnostics using OTDR. This field-based, hands-on role includes travel between customer sites, preventative maintenance support, and participation in on-call/overtime after training.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Install, maintain, and repair network equipment and infrastructure
  • •Troubleshoot network issues involving routers, fiber, and related technologies
  • •Respond to and resolve service trouble tickets in a timely manner
  • •Perform equipment and card replacements as required and support preventative maintenance
  • •Conduct fiber testing and troubleshooting with OTDR and travel between customer sites for installation and repair
Travel: Medium travel

Pay and Benefits

Salary: USD 45,021 - 60,027 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma (or equivalent)
  • •Experience or exposure to installation, repair, or technical field-service work
  • •Comfort working outdoors year-round in varying weather conditions
  • •Basic understanding of routers, networking equipment, or telecommunications technologies, plus exposure to fiber installation/maintenance/troubleshooting
  • •Valid driver’s license and ability to travel frequently between customer locations
Education:High School
Skills:TroubleshootingCommunicationCustomer serviceIndependent workAdaptability
Licenses:Valid driver's license
Tech Stack:RoutersFiberTelecommunications technologiesOTDRDC powerGenerator maintenanceHVACService trouble ticketsPreventative maintenance

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn