Senior Care Manager (RN)

Assess, plan, and implement complex care management for members to drive quality, cost-effective healthcare outcomes. Develop and continuously update personalized care/service plans, coordinate with providers and caregivers, monitor progress and changes in condition, and ensure compliance with state, federal, and payer regulations. Conduct telephonic/digital and in-person outreach as needed, educate members and families, and may precept clinical new hires to build readiness for service coordination success.