People Services Specialist (12 months fixed term contract)

Zscaler
Israel
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer-obsessed","Problem-solving","Urgency","Cross-functional collaboration","Resilience"]

Provide a frustration-free employee experience by managing HR inquiries and employee requests through ServiceNow, and operating as a primary point of contact for People Services. Maintain employee data daily in HRIS and support systems, and support cross-functional work with operations and payroll teams to improve processes. Assist People Ops transformation through project-based initiatives while delivering high-touch, high-volume support with strong attention to detail.

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FursaFursa
Zscaler
Zscaler
2 days ago

People Services Specialist (12 months fixed term contract)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide a frustration-free employee experience by managing HR inquiries and employee requests through ServiceNow, and operating as a primary point of contact for People Services. Maintain employee data daily in HRIS and support systems, and support cross-functional work with operations and payroll teams to improve processes. Assist People Ops transformation through project-based initiatives while delivering high-touch, high-volume support with strong attention to detail.
Location: Israel
Workplace: Hybrid
Employment Type: Full time · 12 months
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide a frustration-free employee experience through operational excellence and timely inquiry management.
  • •Serve as primary resource for employee requests through internal ticketing system (ServiceNow).
  • •Administer employee data daily in internal HRIS and various support systems.
  • •Support cross-functional programs between operations, payroll, and internal People & Culture teams to transform processes.
  • •Assist People Ops transformation through project-based initiatives as the organization scales.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeavePensionLearning Budget

Key Requirements

  • •Experience working in human resources with familiarity in People Operations or HR technologies.
  • •Experience supporting employees through ticketing software such as ServiceNow.
  • •Ability to manage timely inquiry handling with high-volume requests and attention to detail.
  • •Excellent written and verbal communication skills.
  • •Demonstrated curiosity and active exploration of AI tools.
Experience:Human resourcesPeople OperationsHR technologiesEMEA
Skills:Customer-obsessedProblem-solvingUrgencyCross-functional collaborationResilience
Languages:English
Tech Stack:ServiceNowHRISInternal ticketing systemMicrosoft ExcelAI tools

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn