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1 week ago

Consultant, Client Services, Health Solutions Singapore

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Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Deliver client service for Health & Benefits clients by partnering with Client Services leads and the Client Services Director to ensure operational excellence. Lead renewal meetings, prepare and review reports and communications, and run employee communication sessions. Collaborate with the Client Relations team on benefits-related initiatives and maintain direct relationships with corporate clients while resolving issues across coverage lines. Meet annual benchmarks and provide service-focused consulting support.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Work closely with Client Services Leads and the Client Services Director to deliver detailed operational excellence.
•Lead renewal meetings and prepare/review reports and communication materials.
•Conduct employee communication sessions and presentations.
•Collaborate with the Client Relations team to develop client-related initiatives for benefits consulting.
•Maintain direct relationships with corporate clients and handle customer issues across all coverage lines while achieving annual benchmarks.

Key Requirements

•Have a diploma in any relevant field.
•Meet minimum regulatory requirements (BCP, PGI, CommGI, HI, M5, M9) for registration as a Broking and FA representative with MAS or equivalent experience.
•Have demonstrated experience as a consultant or account manager in the Health & Benefits industry, working with multinational clients.
•Show strong client management skills, with the ability to analyze, think critically, and resolve problems.
•Be able to manage and influence internal and external collaborators, with excellent interpersonal skills, self-discipline, and organizational skills.

Experience:HealthcareHealth & benefitsMultinational clientsConsultingAccount management

Education:Associate's

Skills:Client managementCritical thinkingProblem-solvingOrganizational skillsInterpersonal skills

Languages:English

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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