AMD

1 week ago

Systems Administrator

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Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Provide daily IT client services to AMD’s internal users and partners in Hsinchu, handling end-user requests, troubleshooting computer incidents, and supporting IT operations in manufacturing and logistics environments. Own work tracked via ServiceNow, resolve escalated issues, and maintain service-level performance. Support infrastructure projects, desktop/server installations, onboarding, documentation, training, audits, and change management, including after-hours on-call coverage as needed.

Location: Taiwan

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide daily end-user technical and operational support through maintenance, housekeeping, training, and knowledge transfer, including service tracking in ServiceNow.
•Troubleshoot and resolve desktop hardware/software and mobility-related issues, handling escalated trouble tickets from 1st and 2nd line support.
•Oversee the development, installation, configuration, and administration of computer systems, including monitoring networks for viruses, malfunctions, and errors.
•Coordinate and support infrastructure and site initiatives such as onboarding, office setup, lab deployment, refreshes, technology rollouts, and hardware lifecycle management.
•Operate within IT processes and quality objectives by meeting SLAs/KPIs, maintaining runbooks/documentation, supporting IT audits/compliance, and performing after-hours on-call rotation as needed.

Key Requirements

•Bachelor’s degree in computer science, information systems, or a similar field.
•5–10 years’ experience as a senior IT engineer/systems engineer.
•Familiarity with operating systems such as Windows, Linux, and UNIX.
•Experience with database management software such as MySQL.
•Some scripting skills with knowledge of programming languages such as Python (added advantage).

Experience:5-10 yearsIT operationsEnterprise IT support

Education:Bachelor's in computer science, information systems, or a similar field

Skills:Problem-solvingAnalytical thinkingStakeholder partnershipRoot cause analysisService delivery

Languages:English

Tech Stack:ServiceNowWindowsLinuxUNIXMySQLPythonSAP GUIPCsLaptopsPrintersLabel printersRF scanners2D scannersWeighing systemsULSDKDSISP

Company Brief

AMD

Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1969

Glassdoor: 3.9

Website LinkedIn

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AMD