NTT

2 weeks ago

IT Helpdesk

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Provide IT helpdesk support for clients in Washington, DC by applying knowledge of computer science principles, information management, and automated data processing. Support tasks that may include analyzing systems and programs and assisting with planning activities, troubleshooting hardware and software issues, and solving technical problems using established procedures.

Location: Washington

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Apply knowledge of computer science, information management, and IT engineering concepts to solve problems.
•Analyze systems and programs as part of assigned support tasks.
•Support planning activities related to IT operations.
•Work with hardware and software system structures and operation to troubleshoot issues.
•Use computer programming languages and techniques as needed to resolve technical problems.

Pay and Benefits

Salary: USD 75,372 - 113,058 annually

Perks:Health InsuranceDentalVisionPaid Leave401kLife InsuranceDisability Insurance

Key Requirements

•Minimum 4 years of experience in engineering/science management, operations research analysis, or financial/cost analysis.
•Bachelor's degree in business or a technical field.
•Active Secret Clearance required.
•Apply computer science principles, information management principles, and automated data processing functions to solve problems.
•Strong communication skills and analytical/problem-solving ability for technical and business matters.

Experience:4+ years

Education:Bachelor's

Skills:CommunicationAnalytical thinkingProblem-solving

Eligibility

Security Clearance:Secret

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT