Engagement Director

Lead strategic, executive-facing engagements for enterprise customers using Salesforce solutions to drive measurable digital transformation and long-term success. Own pre-sales and post-sales engagement strategy—from solution visioning and proposal development to stakeholder alignment and successful delivery execution. Partner across Services Sales, Account Executives, Solution Architects, and Delivery leaders, while providing executive oversight, escalation support, risk mitigation, and mentoring to ensure customer value realization across multiple strategic accounts.