Sales Associate (Nanjing, JS, CN)

Crocs Inc.
Nanjing
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Customer service","Team collaboration","Adaptability","Attention to detail"]

Deliver exceptional in-store customer experiences by using Crocs’ C.H.A.R.M. service model, educating consumers on products, and supporting events and promotions. Assist across store departments, including consumer service, product knowledge, visual presentation, and stock room management. Help execute daily retail operations such as POS management, replenishment, pricing/markdown processes, and loyalty program promotion. Collaborate with store management to improve performance KPIs while following asset protection and compliance procedures.

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Crocs Inc.
Crocs Inc.
18 hours ago

Sales Associate (Nanjing, JS, CN)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Deliver exceptional in-store customer experiences by using Crocs’ C.H.A.R.M. service model, educating consumers on products, and supporting events and promotions. Assist across store departments, including consumer service, product knowledge, visual presentation, and stock room management. Help execute daily retail operations such as POS management, replenishment, pricing/markdown processes, and loyalty program promotion. Collaborate with store management to improve performance KPIs while following asset protection and compliance procedures.
Location: Nanjing
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Proactively help create an enjoyable team environment by sharing suggestions, ideas, and concerns.
  • •Learn and assist in various store departments, including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • •Support daily retail operations including POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and cleanliness/recovery standards.
  • •Lead by example and collaborate with Store Management to improve personal key performance indicators using sales-driven techniques, while adhering to asset protection and compliance procedures.

Key Requirements

  • •High school education or above.
  • •Flexible schedule with availability for nights, weekends, holidays, and extended hours, with regular attendance.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Ability to learn and assist in multiple store departments, including consumer service, product knowledge, visual presentation, and stock room management.
  • •Commitment to follow asset protection policies and compliance procedures, including shortage prevention and inventory control.
Experience:Retail
Education:High School
Skills:Customer serviceTeam collaborationAdaptabilityAttention to detail
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn