Applications Engineer

ASML
Singapore
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Communication","Organization","Leadership","Interpersonal skills","Investigation","Analytical skills","Customer focus","Multi-tasking","Ownership"]

Provide onsite product application support to customer engineering and process teams, acting as the interface between customers and ASML worldwide competency centers. Resolve on-product issues using clear problem statements and supporting data, and perform data analysis to draw correct conclusions from experimental results. Identify application product opportunities, participate in/lead projects for specific or new technology nodes, and draft Statements of Work with product engineering teams while delivering technical presentations and training.

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FursaFursa
ASML
ASML
1 month ago

Applications Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Provide onsite product application support to customer engineering and process teams, acting as the interface between customers and ASML worldwide competency centers. Resolve on-product issues using clear problem statements and supporting data, and perform data analysis to draw correct conclusions from experimental results. Identify application product opportunities, participate in/lead projects for specific or new technology nodes, and draft Statements of Work with product engineering teams while delivering technical presentations and training.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide onsite product application support to customer engineering/process teams.
  • •Develop a strong technical relationship with the direct customer interface.
  • •Resolve customer on-product issues using clear problem statements and solution space supported by data.
  • •Conduct data analysis on customer acquired experimental data and results reported to ASML and the customer.
  • •Participate in or lead projects for supporting customers on specific or new technology nodes, including drafting Statements of Work and technical specs/timelines.

Key Requirements

  • •Bachelor’s or Master’s/PhD in Electrical Engineering, Chemical Engineering, Materials Science, Mathematics, or Physical Sciences.
  • •Background in an IC manufacturing environment with strong emphasis on lithography production processes and solutions.
  • •Strong communication, organization, and leadership skills, with the ability to work effectively with other teams.
  • •Strong interpersonal skills and the ability to work effectively with different cultures.
  • •Excellent investigation and analytical skills with a strong customer focus.
Experience:IC manufacturing
Education:Bachelor's in Electrical Engineering, Chemical Engineering, Materials Science, Mathematics or Physical Sciences
Skills:CommunicationOrganizationLeadershipInterpersonal skillsInvestigationAnalytical skillsCustomer focusMulti-taskingOwnership
Tech Stack:Lithography production processesData analysisStatement of Work (SOW)

Company Brief

ASML
Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Veldhoven, Netherlands
Founded: 1984
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn