Sr Account Executive - Agentic AI

Lucidya
Riyadh
Workplace: OnsiteFull timeFunction: SalesExperience: 6-12 yearsSkills: ["Consultative selling","ROI-led approach","Objection handling","Stakeholder management","Financial modeling"]

Drive enterprise and government ARR by owning full-cycle sales for Lucidya’s autonomous, agentic AI platform for customer experience. Build and manage strategic pipelines, map stakeholders, and run consultative value-based conversations with C-suite buyers. Scope and lead pilots end-to-end with measurable success metrics, while handling executive objections around workforce impact and transformation. Partner with solution consultants and internal teams to close complex 6–9 month deals across Saudi/GCC accounts.

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FursaFursa
Lucidya
Lucidya
4 months ago

Sr Account Executive - Agentic AI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Drive enterprise and government ARR by owning full-cycle sales for Lucidya’s autonomous, agentic AI platform for customer experience. Build and manage strategic pipelines, map stakeholders, and run consultative value-based conversations with C-suite buyers. Scope and lead pilots end-to-end with measurable success metrics, while handling executive objections around workforce impact and transformation. Partner with solution consultants and internal teams to close complex 6–9 month deals across Saudi/GCC accounts.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own enterprise and government ARR targets and drive predictable quarter-over-quarter revenue growth.
  • •Build and manage a high-quality pipeline with accurate forecasting and deal progression.
  • •Run end-to-end sales cycles: discovery, business case, pilot scoping, executive alignment, negotiation, and close.
  • •Lead pilot scoping and define success metrics upfront; stay accountable for outcomes until measurable value is achieved.
  • •Develop executive relationships across target accounts and partner with solution consultants and product/customer support for credible demos and smooth onboarding.

Key Requirements

  • •6–12 years of experience, with at least 2–5 years selling to CX/contact center buyers.
  • •Proven experience selling to CX and contact center buyers, understanding metrics like AHT, FCR, CSAT, deflection rate, cost-per-contact, agent utilization, and shrinkage.
  • •Experience from a CCaaS, conversational AI, or CX software vendor (preferably Genesys, NICE, Zendesk, Freshworks, Kore.ai, Cognigy, Ada, Intercom, Talkdesk, Avaya, or Unifonic).
  • •Consultative, ROI-led selling with comfort running an AI agent enterprise cycle (business case, pilot, integration, and change-management story), not just inbound queues.
  • •Arabic-native with deep Saudi/GCC market fluency and ability to navigate procurement and compliance (including Nafath and PDPL) in Saudi entities, which is non-negotiable for the ICP.
Experience:6-12 yearsEnterprise salesCX/contact centerCCaaSConversational AIAI agentsSaudi/GCC
Skills:Consultative sellingROI-led approachObjection handlingStakeholder managementFinancial modeling
Languages:Arabic

Company Brief

Lucidya
Provides an Arabic-first customer experience and social listening platform that helps brands monitor conversations, analyze sentiment, and manage customer interactions across digital channels using AI-driven insights.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Riyadh, Saudi Arabia
Founded: 2016
WebsiteLinkedIn