Scientist, R&D – Consumer Experience (CX) Product Insights

The Kraft Heinz Company
United States
Workplace: HybridFull timeUSD 77,800 - 97,300 annuallyFunction: Research & Scientific (R&D)Experience: 2+ yearsEducation: bachelorsSkills: ["Collaboration","Communication","Organizational skills","Analytical problem-solving","Storytelling"]

Support consumer experience (CX) learning plans and product research for assigned Kraft Heinz brands/platforms in the North American Zone. Define information needs, execute qualitative/quantitative research across product and package experience, and translate findings into clear, actionable insights for renovation and innovation work. Collaborate with R&D, Marketing/Brand, Insights, Culinary, and external research suppliers, manage project workstreams, and ensure data integrity and privacy compliance through development milestones.

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The Kraft Heinz Company
The Kraft Heinz Company
1 month ago

Scientist, R&D – Consumer Experience (CX) Product Insights

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Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live

Job Summary

Support consumer experience (CX) learning plans and product research for assigned Kraft Heinz brands/platforms in the North American Zone. Define information needs, execute qualitative/quantitative research across product and package experience, and translate findings into clear, actionable insights for renovation and innovation work. Collaborate with R&D, Marketing/Brand, Insights, Culinary, and external research suppliers, manage project workstreams, and ensure data integrity and privacy compliance through development milestones.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Support consumer experience (CX) research for assigned portfolio/projects.
  • •Execute CX learning plans aligned to key development milestones from prototyping through launch readiness.
  • •Design and execute qualitative and quantitative research focused on product and package experience; synthesize results into actionable summaries.
  • •Contribute to translating consumer needs and Jobs-to-Be-Done into product and packaging experience targets and design criteria.
  • •Manage projects/workstreams and external research suppliers; ensure data integrity and privacy compliance.

Pay and Benefits

Salary: USD 77,800 - 97,300 annually
Perks:Health InsuranceDentalVisionPaid Leave401kLife InsuranceDisability InsuranceEmployee AssistanceLearning Budget

Key Requirements

  • •Bachelor’s degree required in Engineering, Food Science, Physical Science, Consumer Behavior/Psychology, Industrial Design, or Marketing with a strong consumer research focus, with minimum 2 years relevant experience (or Master’s with 1 year, or PhD).
  • •Translate consumer learning into direction that informs product and package decisions.
  • •Foundational qualitative and quantitative research skills including study design, instrument development, synthesis, and storytelling.
  • •Familiarity with common research, survey/testing, and analysis platforms.
  • •Ability to collaborate cross-functionally in a matrixed environment and communicate clearly (written and verbal).
Experience:2+ yearsCPGFood and beverage
Education:Bachelor's in Engineering, Food Science, Physical Science, Consumer Behavior/Psychology, Industrial Design, or Marketing
Skills:CollaborationCommunicationOrganizational skillsAnalytical problem-solvingStorytelling

Company Brief

The Kraft Heinz Company
The Kraft Heinz Company is a global food and beverage company producing iconic packaged foods and condiments across categories like cheese, meals, condiments, and beverages, serving retail, foodservice, and consumer markets worldwide.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2015
WebsiteLinkedIn