Store Supervisor

The North Face
London
Workplace: OnsiteFull timeFunction: OtherSkills: ["Communication","Customer focus","Coaching","Leadership","Hands-on mentality"]

Lead daily operations in a flagship The North Face store on Regent Street by supporting the Store and Assistant Store Manager with driving sales and profitability. Coach and motivate sales associates to deliver excellent customer service, keep the store customer-ready, and maintain retail operation standards and visual merchandising guidelines. Monitor store KPIs, ensure policies and procedures are followed, and step in with hands-on leadership when needed.

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The North Face
The North Face
3 days ago

Store Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead daily operations in a flagship The North Face store on Regent Street by supporting the Store and Assistant Store Manager with driving sales and profitability. Coach and motivate sales associates to deliver excellent customer service, keep the store customer-ready, and maintain retail operation standards and visual merchandising guidelines. Monitor store KPIs, ensure policies and procedures are followed, and step in with hands-on leadership when needed.
Location: London
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Support the Store and Assistant Store Manager to drive sales and profitability.
  • •Coach and motivate sales associates to deliver high customer service and keep the store customer-ready.
  • •Maintain store appearance and retail operation standards in line with visual merchandising guidelines.
  • •Ensure operational policies and procedures are respected and followed.
  • •Track store KPIs and help ensure they are achieved, stepping in when required.

Pay and Benefits

Perks:PensionStaff Discounts

Key Requirements

  • •Have experience opening and closing a store and taking responsibility when necessary.
  • •Come from a retail background with an ideal fashion or lifestyle experience.
  • •Demonstrate excellent written and verbal communication in English; another language is a plus.
  • •Be proficient with MS Office and different POS systems.
  • •Be flexible to work weekends, evenings, and holidays as needed.
Experience:Retail
Skills:CommunicationCustomer focusCoachingLeadershipHands-on mentality
Languages:English
Tech Stack:MS OfficePOS systems

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn