Territory Manager

Chep
Wales, Bristol
Workplace: RemoteFull timeFunction: Business Development & PartnershipsExperience: 2+ yearsSkills: ["Account Management","Adaptability","Building Rapport","Empathy","Negotiation"]

Own customer relationships across a territory, serving as the main point of contact for inquiries, issue resolution, and satisfaction. Identify growth opportunities and pursue new business leads through expansion and pricing optimizations, supported by sales campaigns and customer site visits. Run regular business reviews, manage tenders, and negotiate contracts, while monitoring account performance metrics like NPS. Drive initiatives to reduce transport costs, improve supply chain efficiency, and integrate sustainability priorities with customers.

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FursaFursa
Chep
Chep
2 months ago

Territory Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 31 days agoStatus: Live

Job Summary

Own customer relationships across a territory, serving as the main point of contact for inquiries, issue resolution, and satisfaction. Identify growth opportunities and pursue new business leads through expansion and pricing optimizations, supported by sales campaigns and customer site visits. Run regular business reviews, manage tenders, and negotiate contracts, while monitoring account performance metrics like NPS. Drive initiatives to reduce transport costs, improve supply chain efficiency, and integrate sustainability priorities with customers.
Location: Wales, Bristol
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Build and sustain strong customer relationships across a portfolio as the main point of contact.
  • •Identify growth opportunities and pursue new business leads to increase revenue through expansion and pricing optimizations.
  • •Collaborate with cross-functional teams to design and execute strategic plans for customer growth and cost efficiency.
  • •Conduct regular business reviews, manage tenders, and negotiate contracts aligned to business goals and customer needs.
  • •Monitor account performance using key metrics and customer feedback (e.g., NPS), and implement strategies to improve customer experience and loyalty.

Pay and Benefits

Perks:Annual BonusShare SchemeCompany CarHealth InsurancePensionLife AssuranceEmployee Assistance25 DaysStatutory Leave

Key Requirements

  • •Two years’ experience in a field-based, customer-facing role.
  • •Two years’ experience in Account Management and Business Development in the FMCG or Supply Chain sector.
  • •A full UK Driver's License (the car is provided).
Experience:2+ yearsFMCGSupply chain
Skills:Account ManagementAdaptabilityBuilding RapportEmpathyNegotiation
Licenses:UK Driver's License

Company Brief

Chep
Provides pooled pallets, crates and containers and supply-chain logistics services to manufacturers, retailers and logistics providers globally, enabling transport, storage and returnable packaging solutions that reduce cost, waste and complexity in multi-party supply chains.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: Sydney, Australia
WebsiteLinkedIn