Sales and Service Leader - Full Time

Sephora
United States
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client-first mindset","Communication","Teamwork"]

Lead and inspire store teams to deliver exceptional client service and achieve sales goals. Coach and empower team members through feedback, onboarding, and ongoing learning across service excellence, loyalty programs, and brand initiatives. Support daily store operations including inventory and visual merchandising while maintaining standards and fostering an inclusive, welcoming environment. Ensure punctuality and availability for weekly shifts and peak retail hours, including nights, weekends, and holidays.

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FursaFursa
Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead and inspire store teams to deliver exceptional client service and achieve sales goals. Coach and empower team members through feedback, onboarding, and ongoing learning across service excellence, loyalty programs, and brand initiatives. Support daily store operations including inventory and visual merchandising while maintaining standards and fostering an inclusive, welcoming environment. Ensure punctuality and availability for weekly shifts and peak retail hours, including nights, weekends, and holidays.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations
  • •Provide ongoing feedback and development to elevate team performance
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • •Assist with inventory, visual merchandising, and maintaining store standards

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health InsuranceWellness Stipend

Key Requirements

  • •2+ years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Ability to lift and carry up to 50 pounds
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingClient-first mindsetCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn