Advanced Field Service Engr

Honeywell
Kolkata, Gurugram
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Communication","Influencing","Persuasion","Stakeholder management","Collaboration"]

Provide advanced technical and consultative field service support across East and North India’s installed base for industrial automation customers. Help internal teams and customers understand product capabilities, integration, cyber/patch value-added services, and migration plans. Lead customer engagement and cross-functional alignment to support sales pursuits, product demos, proposals, negotiations, order fulfillment, and handover to customer success.

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Honeywell
Honeywell
1 day ago

Advanced Field Service Engr

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Last checked: 14 hours agoStatus: Live

Job Summary

Provide advanced technical and consultative field service support across East and North India’s installed base for industrial automation customers. Help internal teams and customers understand product capabilities, integration, cyber/patch value-added services, and migration plans. Lead customer engagement and cross-functional alignment to support sales pursuits, product demos, proposals, negotiations, order fulfillment, and handover to customer success.
Location: Kolkata, Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Lead consultative field service engagements for East & North India installed base, supporting customer needs and driving customer satisfaction.
  • •Help customers and internal stakeholders understand product capabilities, value, and integration within customer workflows and strategic initiatives.
  • •Drive cyber, patch updates, and other value-added after-sales services for the installed base, including migration planning and feedback loops.
  • •Support sales pursuits by participating in strategy planning, executing customer-aligned product demos, and assisting proposals and commercial offerings.
  • •Collaborate cross-functionally to support customer negotiations, order fulfillment, and handover to customer success teams.

Key Requirements

  • •Overall 10 years of experience, including 3-4 years in a direct customer-facing Sales & Marketing role in the automation industry, handling large accounts.
  • •Experience in technical sales support, after-sales direct sales, or sales-consultant roles with customer-centric solution selling.
  • •Strong knowledge of automation technologies and processes including DCS, SCADA, PLC, MCC, Ethernet networking, and cyber security.
  • •Industry domain expertise in smart machine concepts/Industry 4.0 and IIoT across verticals such as MMM, Oil & Gas, Power, Life Sciences, Chemicals, or Paper & Pulp.
  • •Proven commercial awareness plus experience developing strategic offering roadmaps and collaborating across technology, design, engineering, and sales teams.
Experience:Industrial automationSales consultingIIoTSmart machine
Skills:CommunicationInfluencingPersuasionStakeholder managementCollaboration
Tech Stack:DCSSCADAPLCMCCEthernet NetworkingCyber SecurityHistorianMXPDigital SolutionsIIoTIndustrial Software

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
Glassdoor
Glassdoor: 3.8
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