2 days ago

Product Operation Specialist, Data Acquisition

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Partner with business teams and the product organization to understand labeling intricacies across business lines, assess incoming projects, and unblock work to maximize platform utilization. Own onboarding for each business line while supporting users with product and platform expertise. Improve and scale support operations using data-driven insights, create self-service documentation, and run A/B tests on labeling templates to identify optimal designs.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Entry level

Key Responsibilities

•Serve as a bridge between business partners and the product team to understand labeling intricacies across business lines.
•Assess current and incoming projects for suitability, identify blockers, and develop workarounds to maximize utilization.
•Develop product and platform expertise by diagnosing and resolving user issues with engineering, product, and operations teams.
•Optimize and scale support processes using data-driven insights and metrics to improve user experience.
•Create self-service product documentation and design/run A/B tests on labeling templates to improve efficiency.

Key Requirements

•Minimum 1 year experience in Product Operations / Data Operations / Analytics Ops / Tech Ops in a tech or AI company.
•Strong project management and cross-department communication skills.
•Strong analytical skills with the ability to independently learn new technologies.
•Proficient with Excel, including formulas, pivot tables, reports, and presentations.
•Ability to use SQL and scripting languages (Python, R).

Experience:1+ yearsTechAI

Skills:Stakeholder managementProject managementCross-department communicationProblem-solvingTask prioritization

Tech Stack:ExcelSQLPythonRA/B testing

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Product Operation Specialist, Data Acquisition

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Entry level

Key Responsibilities

•Serve as a bridge between business partners and the product team to understand labeling intricacies across business lines.
•Assess current and incoming projects for suitability, identify blockers, and develop workarounds to maximize utilization.
•Develop product and platform expertise by diagnosing and resolving user issues with engineering, product, and operations teams.
•Optimize and scale support processes using data-driven insights and metrics to improve user experience.
•Create self-service product documentation and design/run A/B tests on labeling templates to improve efficiency.

Key Requirements

•Minimum 1 year experience in Product Operations / Data Operations / Analytics Ops / Tech Ops in a tech or AI company.
•Strong project management and cross-department communication skills.
•Strong analytical skills with the ability to independently learn new technologies.
•Proficient with Excel, including formulas, pivot tables, reports, and presentations.
•Ability to use SQL and scripting languages (Python, R).

Experience:1+ yearsTechAI

Skills:Stakeholder managementProject managementCross-department communicationProblem-solvingTask prioritization

Tech Stack:ExcelSQLPythonRA/B testing

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn